SHIPPING & RETURNS
Due to our in-store fulfilment process your order may arrive in MULTIPLE shipments. We apologize in advance for the inconvenience. Orders are subject to verification and approval before shipping and may take additional days to process.
We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
There will be a credit card authorization hold for your total order amount. You will be charged for the individual items when they are shipped which may result in multiple charges. Once your item(s) have shipped, you will receive an email notification(s) with tracking information.
FREE STANDARD SHIPPING:
True Religion offers Free Standard Ground Shipping on all orders of $150 or more.
|Shipping Methods||Ground via USPS||2nd Day via UPS||Next Day via UPS|
|Delivery Times||Delivery in 7-10 Business Days||Delivery in 2 Business Days||Delivery by Next Business Day|
True Religion is not responsible for any shipping delays due to weather delays, holiday peak volume and/or other interruptions in delivery service.
True Religion gladly accepts the return of merchandise in its original condition (unworn, unwashed, with tags attached) or defective merchandise.
Refunds for merchandise returned within 30 days and accompanied by the original receipt will be credited in the same form as the original payment method. If you no longer have your receipt, we will exchange merchandise or issue a merchandise credit based on the current selling price of the returned merchandise.
Swimwear, intimate apparel and discounted items ending in $0.95 are final sale and may not be returned or exchanged.
Gift cards may not be returned or redeemed for cash, except where required by law. Original shipping charges are non-refundable. A government issued photo ID is required for all in-store returns and exchanges.
Purchases may be returned or exchanged in any U.S. or Canada True Religion location.
Note: Stores cannot refund Paypal or AfterPay orders. These type of orders must to be shipped back to our warehouse.
For the best service and selection, please order your replacement items online or visit your local True Religion store. We are unable to process exchanges online.